Privacy Policy

Last updated: March 24, 2025

Introduction

Fashion Haven ("we", "our", or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

We do not require you to create an account to shop with us, making your shopping experience straightforward and convenient.

Information We Collect

We collect information that you provide directly to us when you:

  • Make a purchase (name, shipping address, billing address, phone number, email address)
  • Contact our customer service team
  • Subscribe to our newsletter
  • Participate in surveys, contests, or promotions

We also automatically collect certain information about your device, including:

  • IP address and device identifiers
  • Browser type and version
  • Operating system
  • Pages you view and how you navigate our website
  • Time spent on those pages

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and provide customer support
  • Send promotional emails if you've subscribed to our newsletter
  • Improve our website and product offerings
  • Prevent fraudulent transactions and monitor security

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to maintain certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

How We Share Your Information

We may share your information with:

  • Service providers who perform services on our behalf (payment processors, shipping companies)
  • Professional advisors, such as lawyers and accountants
  • Government bodies when required by law

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your personal data
  • Objection to processing of your personal data
  • Restriction of processing of your personal data
  • Data portability

To exercise these rights, please contact us using the information below.

No Account Requirement

At Fashion Haven, we prioritize a seamless shopping experience. You are not required to create an account to make purchases on our website. We only collect the necessary information to process your order and provide you with excellent service.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We recommend that you review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: contact@fashon-haven-store.com
Phone: +212 600-400-530

Last updated: March 24, 2025